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DripDoctors

Endless Hot Water, Zero Tank.

On-demand hot water that never runs out — we install, flush, and repair Navien, Rinnai, and Noritz tankless units, and we know exactly how Las Vegas hard water affects them.

Why Las Vegas homeowners are switching to tankless

A traditional tank water heater stores 40–80 gallons of water, keeps it hot around the clock, and runs out during back-to-back showers. A tankless unit heats water on demand as it flows through the unit — there’s no tank to drain, no standby heat loss, and no cold-shower wake-up calls when the family runs ahead of you.

For Las Vegas homes, the energy savings argument is real: the U.S. Department of Energy estimates tankless units are 24–34% more efficient than storage tanks for average-use households. In a climate where air conditioning already hammers the electric bill, cutting water-heating costs by a third adds up.

The brands we install and service most often in the valley — Navien, Rinnai, and Noritz — all make condensing gas models with efficiency ratings above 90% UEF. We stock common parts for all three and can usually turn around a repair without a special order.

The hard-water problem nobody warns you about

Las Vegas sits at the end of the Colorado River system, drawing from Lake Mead. The water is exceptionally hard — typically 600–800 ppm of dissolved calcium and magnesium, well above the 180 ppm threshold for “very hard” water. That’s about as hard as it gets in a major American city.

In a tank heater, scale settles to the bottom and insulates the burner. In a tankless unit, it coats the narrow passages of the heat exchanger — the heart of the machine. Scaled-up heat exchangers overheat, trigger error codes, lose efficiency, and eventually fail. Manufacturers often void warranties when evidence of scale damage is found.

What this means for you: flush your tankless unit every 6–12 months (we use a citric-acid descaling solution circulated through the heat exchanger), and seriously consider pairing the unit with a water softener. A softener upstream dramatically slows scale accumulation and can double the usable life of a $1,500–$2,500 appliance.

What a Drip Doctors tankless installation includes

Installing a tankless unit isn’t a swap-and-go job. Gas-fired models pull much higher BTU loads than tank heaters — a Navien NPE-240A2, for example, draws up to 199,000 BTU at full fire. That often means upsizing the gas line from the meter to the unit. We assess your existing gas pressure and line size before committing to a unit model, because undersized gas supply is the most common cause of performance complaints after amateur tankless installs.

We also check:

  • Venting configuration — concentric PVC venting (direct vent) vs. power-vent vs. indoor installation
  • Water inlet and outlet line sizing — 3/4” is minimum for most units
  • Recirculation pump compatibility if you want instant hot water at distant fixtures
  • Permit requirements — Clark County requires a permit for water heater replacements; we handle the paperwork

If your home still has the original galvanized or early-generation copper supply lines, we’ll flag any corrosion issues we notice. A tankless unit installed on deteriorating pipes is a short-term fix. In that case we’ll walk you through whole-home repiping so the entire system is solid before the new unit goes in.

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Tankless Water Heaters — FAQs

How often does a tankless water heater need to be flushed in Las Vegas?

In Las Vegas, flush your tankless unit every 6–12 months — roughly twice as often as the manufacturer's general recommendation. With 600–800 ppm hardness, scale builds up on the heat exchanger fast, which cuts efficiency and can trigger error codes or a full shutdown. Annual flushing is the single best thing you can do to protect the investment.

What size tankless water heater do I need for a Las Vegas home?

Sizing depends on how many fixtures you run simultaneously and your incoming groundwater temperature. Las Vegas groundwater runs warmer than most of the country, which actually works in your favor — you need a smaller temperature rise, so you may be able to use a less powerful unit than the same-sized home in a cold climate. We calculate the exact flow rate and BTU requirement during the site assessment.

Can I add a recirculation pump to a tankless water heater?

Yes, and we strongly recommend it for larger Las Vegas homes. A recirculation pump keeps hot water circulating in a loop through your supply lines so it arrives at the fixture almost instantly instead of waiting 30–60 seconds for cold water to purge. Most modern Navien and Rinnai units have a built-in recirculation pump port that makes installation straightforward.

Does a tankless water heater work during a power outage?

No — even gas-fired tankless units require electricity to power the electronic ignition, controls, and fan. If you need hot water during outages, a whole-home generator or a traditional tank water heater (some pilot-ignition models) are your alternatives. We can talk through options based on how your home is set up.

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